Thank you for your feedback. Please check the CrazyTalk 8 Edition Comparison here: https://www.reallusion.com/crazytalk/download.html#comparison I found that you have purchased CrazyTalk 8 Pro edition, but you will need the Pipeline edition to enable the Face Export feature. Please contact our customer service for an edition upgrade. http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx?lang=1 Reallusion