Votes
0
Product:
Character Creator 4
Version:
4.32
Status:
Assigned
Issue 10831
Zbrush Face Tools Malicious command line detected
Hi,

I'm trying to test out the new Zbrush face tool plugin, but my anti-virus software has detected a malicious command (see attached) and won't allow the plugin to install onto Zbrush. It installs fine into Character Creator but does not install in Zbrush and nothing is brought over from CC.

As it's a trial, I only have 30 exports from CC and I've already used 2 trying to get the plugin to work.

I can't buy this plugin if I can't get it to work.

All help is appreciated.

Thank you.
OS: Windows 10
Attachment:
  • Screenshot 2023-10-16 171325.png
  •  5
  •  309
ZBrush Face Tools
Submitted byGRX Oct 16, 2023
1
COMMENTS (5)
GRX Oct 20, 2023 
How will I know when the issue has been resolved so I can purchase?
Feedback Tracker Admin Oct 18, 2023 
Hi,

Thank you for your response. We have reproduced this issue and we'll appreciate Face Tools Plugin to the whitelisted of bitdefender anti-viruses ASAP.


Soya
Reallusion
GRX Oct 17, 2023 
It is Bitdefender.
GRX Oct 17, 2023 
It is Bitdefender.
Feedback Tracker Admin Oct 17, 2023 
Hi,

Please tell me what is your anti-virus name? Thank you.


Soya
Reallusion
1