Zbrush Face Tools Malicious command line detected

Votes
0

Product:
Character Creator 4

Version:
4.32

Status:
Assigned

Issue 10831

Zbrush Face Tools Malicious command line detected

Hi,

I'm trying to test out the new Zbrush face tool plugin, but my anti-virus software has detected a malicious command (see attached) and won't allow the plugin to install onto Zbrush. It installs fine into Character Creator but does not install in Zbrush and nothing is brought over from CC.

As it's a trial, I only have 30 exports from CC and I've already used 2 trying to get the plugin to work.

I can't buy this plugin if I can't get it to work.

All help is appreciated.

Thank you.

OS: Windows 10

Attachment:

Screenshot 2023-10-16 171325.png

ZBrush Face Tools

Submitted byGRX 2023/10/16 16:24:36

COMMENTS (5)

GRX 2023/10/20 14:43:17

How will I know when the issue has been resolved so I can purchase?

Feedback Tracker Admin 2023/10/18 06:50:49

Hi,

Thank you for your response. We have reproduced this issue and we'll appreciate Face Tools Plugin to the whitelisted of bitdefender anti-viruses ASAP.


Soya
Reallusion

GRX 2023/10/17 06:05:03

It is Bitdefender.

GRX 2023/10/17 05:47:49

It is Bitdefender.

Feedback Tracker Admin 2023/10/17 04:09:22

Hi,

Please tell me what is your anti-virus name? Thank you.


Soya
Reallusion