Votes
0
Product:
iClone 7
Version:
7.2
Status:
Active
Issue 3854
Video background
Hi!

If I change the mp4 video file entered through the project manager as background, the change isn't assumed; iClone sends alert saying that the previously entered files are missing, and, moreover it doesn't replace the background with the lastly entered file.
A delete button for the videos as background that would also empty any cache seems to be missing...
Note: all codecs are installed.
OS: Windows 10
  •  4
  •  1356
Bug
Submitted byImsoft Apr 12, 2018
1
COMMENTS (4)
Feedback Tracker Admin Apr 20, 2018 
Hi Imsoft,

Do you rename video name or change video location after saving project? If you did,when you load the project again，the message will appear.This message only tell you the video which can't load，but if losing image，you can reassign image by Browse button.

Reallusion
Imsoft Apr 19, 2018 
Hi!

It's easy to reproduce:
I use a mp4 video as a background, I change it several times, iClone 7.21 tells me that all the previous videos are missing, but the last one that is in use.

Beside, please, note that this alert box, the one attached below, should be resizeable, it's almost impossible to read what's inside of it.
Attachment:
  • video-bckg-issue.jpg
Imsoft Apr 19, 2018 
Hi!

You mean on your YouTube channel? Not here?
Feedback Tracker Admin Apr 19, 2018 
Thank you for your feedback.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Reallusion
1