Votes
0
Product:
Character Creator 3
Version:
3.3
Status:
Closed
Issue 7155
VERY unhappy with the big watermark from ultimate sliders
I bought Ultimate Morphs and I'm VERY unhappy with the big watermark you put right in the middle of screen. It's a huge distraction when creating characters. Why do you treat paying customers so badly?!
OS: Windows 10
Attachment:
  • RLreport5.PNG
  •  4
  •  1120
SuggestionMorph
Submitted bypath.to.the.future Aug 17, 2020
1
COMMENTS (4)
path.to.the.future Aug 21, 2020 
Reallusion fixed the issue, need to uninstall through smart gallery then reinstall the ultimate morph package. And just to be extra sure, you can manually delete the essential morph folders too after uninstall (under C:\Users\Public\Documents\Reallusion\Template\Character Creator 3 Template\AvatarControl).
path.to.the.future Aug 20, 2020 
The activate purchased items option in help menu can't activate the sliders and reloading the sliders doesn't help either. Reinstalling with CC3 opened or closed didn't make any difference either. Reallusion must have mixed in trial licenses in the package by accident or something. Please fix this ASAP, it is now the 3rd day that I opened a support ticket.
sean_UK3D Aug 20, 2020 
I am having the same problem. Some of the morphs appear fine and work without watermark. But others trigger the DRM.
Bought the ultimate morphs as part of the 4 in 1 bundle. 
Agree it is very annoying and is preventing work from taking place. Any suggestions to fix?

The purple text sliders are the ones not being recognized see attached image.
Attachment:
  • Forehead morph on CC3 Jody.JPG
path.to.the.future Aug 19, 2020 
It turns out that the DRM doesn't recognize my purchase. The activate button in help menu didn't work either.
Attachment:
  • RLreport7.PNG
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