Unreal Render Crashes with Character Creator Model and Iclone Animation? - Feedback Tracker

Votes
0

Product:
iClone 7

Version:
7.83

Status:
Closed

Issue 7555

Unreal Render Crashes with Character Creator Model and Iclone Animation?

Hello,

Every time I've tried to render out a sequence with a character that has dynamics on hair and clothing, Unreal Crashes. I narrowed it down to it just being the character and I am not sure why the character is causing Unreal to crash? Other characters Ive imported render out fin in Unreal, but this character in general is having trouble?

This is the error I keep getting when Unreal Crashes:

LoginId:3f271414481ba0e268b1dfa0800348bf
EpicAccountId:3c73f3161157408f8b31fc31319e1fbe

Assertion failed: Size <= BucketSizes[Lower] [File:D:/Build/++UE4/Sync/Engine/Source/Runtime/Engine/Private/GPUSkinVertexFactory.cpp] [Line: 127]

Pleas help and let me know what other information you may need?

Sincerely,
Leon

OS: Windows 10

Attachment:

Unreal Crashing - 1721.JPG

3
948

Bug Pipeline (Export/Import)

Submitted byLee-Oni 2021/01/08 04:39:40

1

COMMENTS (3)

Lee-Oni 2021/01/22 08:27:36

I figured it out, I needed to turn off clothing dynamics in Unreal. Then I was able to record.

Lee-Oni 2021/01/08 19:08:06

I can send an fbx of the Character, and if you can import it into a Unreal level  and then add to a render sequence and render. It doesn't mater the scene level, it still crashes when I try to render? The character is 112 mb zipped? How do I add?

Feedback Tracker Admin 2021/01/12 01:28:09

Hi  lpcruz,

Please provide your character file(iAvatar) or iProject file to help us identify the problem.You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.Thanks.

Molly
Reallusion

lianchiu 2021/01/11 07:29:34

you can upload to cloud drive and share the link in private comment, Thanks!

lianchiu 2021/01/08 08:45:38

you can provide your CC, IC project and UE project in private comment that would help RL staff to identify the issue.
also if you can record your workflow that would be great. thank you

1