Votes
0
Product:
ActorCore
Version:
1.0
Status:
Assigned
Issue 10930
Unable to upload character to ActorCore
After successfully importing a character and rigging, I am unable to export to ActorCore.
When clicking the window "Upload to Actorcore", the process stops at 10% and results in the error

"error occured while uploading character to actorcore"

I believe it was working nicely before updating to version 1.3.2.


As a feature suggestion, perhaps include a manual export-import to be able to upload as a personal actor on the browser.
OS: Windows 10
  •  2
  •  328
BugSuggestionPipelineAccuRIG
Submitted bypedrofirmino7 Nov 21, 2023
1
COMMENTS (2)
pedrofirmino7 Nov 22, 2023 
That was exactly it! Thank you, I had not seen this solution before.
Feedback Tracker Admin Nov 22, 2023 
Hi pedrofirmino7,

Please check that your system clock is set to the current date and time before you try again.

Set the system clock manually:
1. Go to Start > Windows Settings.
2. Select Time & Language.
3. Select the Date & Time tab.
4. Set the Time automatic: On.
5. Set the Time zone automatic: On.

Allen
Reallusion
1