Votes
1
Product:
Reallusion Hub
Version:
4.05
Status:
Hold
Issue 5426
Unable to export any character as a FBX
I have the Pipeline version of Character Creator 3 yet when I came to export a character as an FBX I get a warning that I need the Pipeline version of the software, which I have. The flash screen when I run CC3 says it's the Pipeline version. I paid for the Pipeline version.
The Reallusion Hub says I have the Pipeline Extension installed.
Please note all characters have the same problem even the base character.
OS: Windows 10
  •  4
  •  1275
Bug
Submitted byStefos Nov 28, 2018
1
COMMENTS (4)
Stefos Dec 15, 2018 
Because of the problems with the Hub, I have manually uninstalled version 3.02 of character creator and installed version 3.03.
All looks fine now, but because of the uninstallation, I have lost all my files (project files etc.)
I will not be using the Hub again!
I am not very happy!
Stefos Dec 15, 2018 
I do not think your uploader is working on this site? I do not see the zip file uploading or uploaded?
Stefos Dec 15, 2018 
I now also have this problem with the last update, note when installing version 3.02 (manually)of CC I do not have a problem when updating to version 3.02 using Reallusion Hub I have problems.
Installation was canceled. All update processes will stop!
Reallusion Hub downloads a 2.4GB update (3.03) and fails to install!!!!
This has broken my character Creator 3.02 !!!!
Feedback Tracker Admin Nov 30, 2018 
Hi Stefos,

Thanks for your feedback!
Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet
You can attach the file in your next comment!
Your help is highly appreciated!

Reallusion.
1