Thank you for your feedback. Please provide iClone crash dump file for further checking. Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump. https://drive.google.com/file/d/0B2qzWIH-JBaudGpCcTZIdG5KNjQ/view?usp=sharing You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3356" in the email title to feedbacktrackeradmin@reallusion.com. Reallusion