Votes
0
Product:
iClone 8
Version:
8.52
Status:
Active
Issue 11661
Timeline Panel Crashing
Docking the timeline panel and then trying to adjust the panel height causes iclone to crash, every time.
OS: Windows 11
  •  2
  •  33
Bug
Submitted byGRX
1
COMMENTS (2)
Feedback Tracker Admin 
Hi GRX,

Can you provide crash dump file and system information file to us?

Molly
Reallusion
Feedback Tracker Admin 
Hi GRX,

I'm sorry for your bad experience.But we can't repeat it.Can you provide your crash dump and system information file to help us identify the problem?

Afater crashing,please:
Step1: press Win + R button
Step2: copy this path: %localAppdata%\CrashDumps
You will find crash dump file from here.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion
1