Votes
0
Product:
Cartoon Animator 4
Version:
4.1
Status:
Not a Bug
Issue 6426
This serial number doesn't match this member account
the program asks to sign up ,but when i enter my gmail and password which are correct , it view this message
This serial number doesn't match this member account
OS: Windows 10
Attachment:
  •  2
  •  1098
GeneralPipeline (PSD, SWF)Motion Live 2D
Submitted bykareemeldeep109 Nov 13, 2019
1
COMMENTS (2)
Feedback Tracker Admin Nov 19, 2019 
Hi kareemeldeep109,

I didn't find any product registered to your email. Please check your account page --> Registration and find the list of registered product.
As kyle said, you will need to login Reallusion Hub with the account that has Cartoon Animator 4 listed in the registered product.

I hope this helps.

Irving
Reallusion
kylelee Nov 18, 2019 
You can check your hub login member account does correct.
This is your hub member account that does not match your purchase list.
1