Hi ggyorfi, I hope you will be able to provide the information. Reallusion.
Hi ggyorfi, Please follow these instructions to get your system information file on Mac: https://www.reallusion.com/FeedBackTracker/Home/HowToGet Reallusion
I use the Mac version, so I have no 'Start' menu at all. Please let me know how to generate the DxDiag file on Mac. Tanks.
Hi ggyorfi, Please provide your DxDiag file to help us identify the problem. To get the DxDiag file: 1. Select the "Start" menu, click "run" or press <Win Key> + <R>. 2. Input "dxdiag" & click "ok". 3. It will check your system for a while, after finish, click "save all information". 4. Save "DxDiag.txt". You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3950" in the email title to feedbacktrackeradmin@reallusion.com. Reallusion
Thank you for your feedback. Please provide your system information file to help us identify the problem. Here is the description about how to get your system information file. https://www.reallusion.com/FeedBackTracker/Home/HowToGet You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3950" in the email title to feedbacktrackeradmin@reallusion.com. Reallusion