The stop button of the "record voice" does not work.

Votes
0

Product:
CrazyTalk Animator 3

Version:
3.31

Status:
Assigned

Issue 5791

The stop button of the "record voice" does not work.

Hi,
I'm using the option "record voice" but when I press the stop button (the button that has a square on) it does not work. I click on it and does not stop recording; right after this, the program closes. I have lost my work several times.

This button works for a Mac computer but it does not work for a windows 10.

Can you please fix this issue in the record voice as soon as possible? and if I have to download the whole CTA3 Pro program again let me know.

Thank you in advance and have a great day.
Adriana.

OS: Windows 10

Related Issue: DxDiag.txt attached for your revision (Issue 5868)

5
1099

Bug

Submitted byaddy359 2019/02/25 20:38:29

COMMENTS (5)

Feedback Tracker Admin 2019/07/12 07:29:23

Private Comment

addy359 2019/03/17 16:16:44

DxDiag.txt file attached.

Feedback Tracker Admin 2019/03/08 03:51:02

Hi, addy359,

It's the Windows Start Menu, usually move the mouse to the lower-left side of your screen will find it.

Reallusion

addy359 2019/03/07 15:11:51

Hi, you wrote:

To get the DxDiag file:
1. Select the "Start" menu, 

I went to CTA3 Pro and did not find the start menu. Where can I find it?

Feedback Tracker Admin 2019/03/06 04:16:39

Thank you for your feedback.

Please provide your DxDiag file to help us identify the problem.

To get the DxDiag file:
1. Select the "Start" menu, click "run" or press <Win Key> + <R>.
2. Input "dxdiag" & click "ok".
3. It will check your system for a while, after finish, click "save all information".
4. Save "DxDiag.txt".

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Reallusion