Votes
0
Product:
iClone 8
Version:
8.11
Status:
Released in 8.2
Issue 9039
The program crashes frequently when combining animations.
Usually (40-50%) the program crashes when merging clips.

Also, when I minimized the program, after 10-15 minutes the program was crashing.
After the last update this was fixed, but if we keep the program in the minimized state for 40-60 minutes, it still crashes.

https://www.youtube.com/watch?v=wnCNACNdUrs

Graphics card: RTX 3360 ti
All my drivers and Windows are up to date

While creating a 2 minute video, I struggled for more than 30 minutes because the program crashed frequently.
Maybe the short clip in the middle of the animation caused me to have this problem more.
I added the link to the video work that I had the most trouble with.

The problem sometimes occurs when I merge the animation for the first time.
Sometimes it happens when I undo the actions I took to make a fix and then merge again.

https://www.youtube.com/watch?v=lS7MCTTwvUE

Thank you
OS: Windows 11
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Bug
Submitted byyepkoo Nov 9, 2022
1
COMMENTS (2)
yepkoo Nov 11, 2022 
Hi Melvin.
Thanks for the reply

I made the previous video to help someone, so I deleted the file when I was done.
Now I have prepared another similar one
The crash does not happen in a particular work or project.
Crashing issues occur when merging when using any work and random animation.

For example, when I undo and reapply the animations I combined in the video below 10 times, the problem occurred.
The reason why I do Undo is that sometimes I have to do this process frequently during work.

However, there is no timing for the crash.
I had this problem much more in the video I shared earlier.
Sometimes when I merge animations for the first time, a crash problem may occur, sometimes after adding a different animation, a crash may occur in the merge process.
However, I always have this problem while working on any project.

https://youtu.be/dtFTJ8lmUtc

https://drive.google.com/file/d/1BPLo5YExCZBbHrw9kN5t0zDNGeSydy2D/view?usp=sharing

Thank you
Feedback Tracker Admin Nov 11, 2022
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