Texture files fail to load - Feedback Tracker

Votes
0

Product:
iClone 8

Version:
8.4

Status:
Not Reproducible

Issue 11052

Texture files fail to load

Ever since the update, when I drag certain (older) assets into iclone and CC4, I get an error that says 6 texture(s) files failed to load, it's seeking for these files in a folder that isn't there (attached image), though I know where the textures should be (D:\Reallusion\Shared Templates\Digital_Human_Shader_Resource\CC3) and it has all those textures in it, and it never remembers the redirect. I've tried re-installing to no avail either.

OS: Windows 11

Attachment:

2023-12-22 15_36_48-iClone 8 - pus8.iProject _.png

Bug

Submitted bydavidmaximo 2023/12/22 23:40:57

COMMENTS (2)

Feedback Tracker Admin 2024/02/15 02:23:25

Hi davidmaximo,

Can you  provide your project file to us?

Molly
Reallusion

Feedback Tracker Admin 2024/02/05 10:01:51

Hi davidmaximo,

Thank you for your feedback.Can you provide your project file to help us identify the problem?Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion