Substance import creating blurred effect in iClone 7.8

Votes
0

Product:
iClone 7

Version:
7.8

Status:
Released in 7.81

Issue 7134

Substance import creating blurred effect in iClone 7.8

One of my biggest sellers on the Marketplace was my AgeGen substance for CC3 avatars within Iclone 7. After the recent update I have discovered that my substances, when applied to CC3 avatars (am in the process of updating the substance to CC3+), blur the base texture obliterating the detail in both the Diffuse and Normal layers (see attached pics). I have also included a screenshot of the base substance I usually start with that have both input and out put channels for Diffuse and Normal. In the process of creating the substances the input channels are required as they allow overlaying details on the base avatar Diffuse and Normal textures.

Your assistance with this would be greatly appreciated.
Cheers
Bob (Colonel_Klink)

OS: Windows 10

Attachment:

no Substance.jpg
Substance.jpg
with substance.jpg

4
1508

Bug Visual

Submitted byColonel_Klink 2020/08/13 01:55:49

COMMENTS (4)

Colonel_Klink 2020/08/29 06:04:46

Private Comment

Feedback Tracker Admin 2020/09/03 03:14:34

Hi Colonel_Klink,
 
It has fixed in iClone7.81.You can update in Reallusion Hub.

Molly
Reallusion

Colonel_Klink 2020/08/26 21:24:43

Private Comment

Feedback Tracker Admin 2020/08/28 03:16:00

Hi Colonel_Klink,

I've transfer it to RD department.We will fix it in future.

Molly
Reallusion

Colonel_Klink 2020/08/18 10:12:03

Private Comment

Feedback Tracker Admin 2020/08/19 09:23:32

Hi Colonel_Klink,

I have got it.Thank you.

Molly
Reallusion

Feedback Tracker Admin 2020/08/18 08:05:27

Hi Colonel_Klink,

Thank you for your feedback.

Please provide your project file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion