Votes
0
Product:
Character Creator 3
Version:
3.4
Status:
Closed
Issue 7736
Starting New Project Issue
When I try to add a beard or try to setup a new default project I get the following pop up.

This seems to only apply to CC3+ characters.


Chris
OS: Windows 10
Attachment:
  • 2021-03-24.png
  •  1
  •  552
Bug
Submitted byvideodv
1
COMMENTS (1)
Feedback Tracker Admin 
Hi videodv,

Thanks for your feedback.
Please go to this default content install route to see if the human shader texture are exist.
C:\Users\Public\Documents\Reallusion\Shared Templates\Digital_Human_Shader_Resource
You should see the folder struc like attached image.

If the texture already in that route, but you still encounter the lost texture issue.
Please uninstall the CC, and reinstall it via Reallusion Hub.
Also, please uncheck this checkbox inside the settings of Reallusion Hub before you reinstall the CC.

Calvin
Reallusion.
Attachment:
  • HumanShader.JPG
  • HubSettings.JPG
1