Some of my existing CC3 iavatars cause an application error

Votes
0

Product:
iClone 8

Version:
8.0

Status:
Released in 8.01

Issue 8449

Some of my existing CC3 iavatars cause an application error

Testing IC8 (Trial) with some existing IC7 projects. Rendering to MP4 caused an application error.
By trial and error I've narrowed it down to some (not all) iAvatars I created in CC3.
I've tried importing these iAvatars into CC4 (trial) and that works fine. Saving them out in CC4 or sending them directly to IC8 does not make a difference, they still cause an application error.
The test project is an IC8 'New project' (Default).
Import offending iAvatar.
Render to MP4 at default trial settings.
Render 200 frames, (the number of frames is not an issue)
At the penultimate frame I get the application error (below) and the option to exit IC8

OS: Windows 10

Attachment:

ic8-error.jpg

Bug

Submitted byLanzaboy 2022/05/13 13:08:02

COMMENTS (2)

Lanzaboy 2022/05/24 15:04:37

Hi Molly,

Here is a WE transfer link to the project:

https://we.tl/t-feaPkarLpy

Feedback Tracker Admin 2022/05/25 01:28:49

Hi Lanzaboy,

I have got it.Thank you for your help.

Molly
Reallusion

Feedback Tracker Admin 2022/05/24 08:23:39

Hi Lanzaboy,

Can you provide your project to us?You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.Your help is highly appreciated.

Molly
Reallusion