Smart gallery lists products available to be installed for those that have been refunded

Votes
0

Product:
Character Creator 3

Version:
3.22

Status:
Released in 3.22

Issue 6739

Smart gallery lists products available to be installed for those that have been refunded

I have a few packs that I returned for a refund which was successful but in Smart Gallery they are still listed as available to be installed.

OS: Windows 10

Bug Smart Gallery

Submitted bydelebash 2020/03/23 02:23:37

COMMENTS (2)

delebash 2020/03/23 15:07:49

Issue has been fixed.  Thank you all.

Feedback Tracker Admin 2020/03/23 11:41:45

Hi Delebash,

Thank you for reporting this issue.
This is a server related bug. We have fixed it and updated to our live server. Please let me know if the issue still persist.

We are sorry for any inconvenience this may cause.

Irving
Reallusion