Votes
0
Product:
Character Creator 3
Version:
3.11
Status:
Not Reproducible
Issue 6294
Restore after crash does not work
CC3 crashed halfway for an unsaved work. When launched again, it asks for option whether to restore the work, clicked yes and splash screen appears. But, CC3 launches the unsaved work in a distorted window UI. Then everything closes in a flash. Process disappears in task manager.
OS: Windows 10
Attachment:
  • distort UI.png
  •  2
  •  1062
BugPipeline Extension
Submitted byitkl Sep 30, 2019
1
COMMENTS (2)
itkl Oct 15, 2019
Private Comment
Feedback Tracker Admin Oct 17, 2019 
Hi itkl,

Sorry, I'm afraid I was misunderstood your meaning.
Did you mean you can't open Restore project successfully, or you mean you can't launch your CC3 with default project successfully after you save the Restore project that you gave me?
Thanks for your help.

Calvin
Reallusion.
Feedback Tracker Admin Oct 17, 2019
Private Comment
Feedback Tracker Admin Oct 7, 2019 
Hi itkl, 

Thanks for your feedback!
Can you send this restore project to us?
You can upload to cloud service such as Google Drive, One Drive...
And attached the download link in your next comment.
Also, you can set as private comment if you want it.
Thanks for your help!

Calvin
Reallusion.
1