Thank you for your feedback. We found that iClone 6 and the Toon Election 2016 are both registered in your account, you should be able to use the content without watermark. Please provide the following information to help us identify the problem. * Does the watermark occurs only with Toon Election 2016 characters? or it occurs with all other contents you purchased? * You purchased the Toon Election 2016 a year ago, is this the first time you use it's character? or have you been using them for a long time without problem? * Does the watermark occurred only recently? * Could you install the Toon Election 2016 to your iClone 7 and see if you can use it without watermark? If you have login in iClone, make sure you are login with the account you used to purchase these products. Also please provide your system information file to help us identify the problem. Here is the description about how to get your system information file. https://www.reallusion.com/FeedBackTracker/Home/HowToGet You can use cloud services such as Google Drive, Dropbox or OneDrive to make the file available to us and email the link with "FT2334" in the email title to feedbacktrackeradmin@reallusion.com. Your help is highly appreciated. Reallusion