Votes
0
Product:
iClone 7
Version:
7.2
Status:
Active
Issue 3826
Program crashes on project load
I have a project which will not open anymore, around 1.5 gig As soon as the file got larger than 1.33 gig, it failed. Opening file manager I can see the program fails when it hits around 1.33 gig. Why is this a restriction, it functions fine while it is open at that file size.
I have tried using quick mode and reducing textures t0 512 in preferences as well as the quality slider, no difference.
Many of the new packs have very large file sizes so this restriction seems ridiculous.
OS: Windows 10
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Bug
Submitted byebarila Mar 28, 2018
1
COMMENTS (1)
Feedback Tracker Admin Apr 3, 2018 
Thank you for your feedback.

Please provide your project file & crash dump file & system information to help us identify the problem.

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump / log .
https://goo.gl/fP55y8

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3826" in the email title to feedbacktrackeradmin@reallusion.com.

Your help is highly appreciated.

Reallusion
1