Votes
0
Product:
iClone 6
Version:
6.53
Status:
Assigned
Issue 2345
Problem with render function when the scene is long
Hello

I have a scene of 5mn32sec which work correctly. The file size is 630 000 Ko and the number of polygon is 940 000.

When I want to do the render, window 10 closes Iclone…

It seems that a long scene duration is not supported by render of Iclone. Because other scenes with a short duration gives a good result with render.

Do you know if a limitation is included in render function ?

Sometimes, I have this error message : The instruction 0x00000000542F295 uses the memory address 0xFFFFFFFFFFFFF… But this memory cannot be read (see attached file)

In past, I had the same problem of size with 3DXchange, but you had solved it now.

Thank you for your response

Patrice MANGEARD
OS: Windows 10
Attachment:
  • Error message.jpg
  •  1
  •  2102
Bug
Submitted bypatrice.mangeard Jun 14, 2017
1
COMMENTS (1)
Feedback Tracker Admin Jun 29, 2017 
Thank you for your feedback.

Please provide the project file and your DxDiag file for further checking.

To get the DxDiag file:
1. Select the "Start" menu, click "run" or press <Win Key> + <R>.
2. Input "dxdiag" & click "ok".
3. It will check your system for a while, after finish, click "save all information".
4. Save "DxDiag.txt".

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT2345" in the email title to feedbacktrackeradmin@reallusion.com.

Reallusion
1