Votes
0
Product:
iClone 7
Version:
7.41
Status:
Active
Issue 5623
Potentially ambiguous wording on option to continue a render following a crash
I find the wording on the "Restore" option to be too vague, and I find myself uncertain if I will be clicking the correct button.

Since the user may have HOURS of render time invested in the crashed render, he will want to be VERY CERTAIN that he does not accidentally erase the previous results and start all over again if he does not want to.


CURRENT WORDING:
Question = "Do you want to restore the previous render session?"
Options = [Render] and [No]


ISSUES WITH THAT WORDING:
Question: Restore? I'm not really restoring anything. How about "Continue"?
Options: Of course I will Render. Both buttons "render." But which one will erase the previous results?


SUGGESTION:
Question = "Do you want to CONTINUE the previous session?"
Options = [Continue] and [Erase and Start Over]

Perhaps someone will think of even better wording than what I suggested.

I know this may sound like a "minor" issue, but it's important to feel confident when you have hours of rendering at risk.
OS: Windows 7
Attachment:
  • Continue Render message ambiguity.JPG
  •  2
  •  941
SuggestionIray Render
Submitted byjustaviking
1
COMMENTS (2)
justaviking 
Technically it does not "erase" the previous results.  It "overwrites" the files, which you can tell by the "Last Modified" date stamps.

So maybe the Options should be:
[ Continue previous session ]   and   [ Start over and re-render existing images ]
justaviking 
I was wondering if it was "just me" who had issues with the clarity of the prompt, so I showed it to three different, very computer literate people.

I explained the scenario and then showed them the message and the prompt.
The universal reaction was,  "Huh?"
Then they leaned in closer, and said, "Um... this one?  Or wait, that one?"

Some guessed right, some did not.
When potentially faces with several hours of rendering, guessing is not a good plan.
1