Hi jodelles.com, We can reproduce this issue.Thank you for your help. Molly Reallusion
I did generate small popvideo files from both animator 4, and load them and also generated them from popvideo 3. I was able to “apply” them to a prop- like any other video file can be- with drag and drop. But it will not import, and only shows the errror. And it has to be on a prop -such as a 3d circle... it wont come in as a stand alone. I cant upload it yet, but will try to in future ... I tried several times with different popvideo files...
Hi jodelles.com, Can you provide your popvideo to us? Molly Reallusion
Hi jodelles.com, I can load popvideo in iClone. Please provide your popvideo file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private. If you want to just the size, you can right-click popvideo, drag into iClone as Image Layer, hope it will help you. Your help is highly appreciated. Molly Reallusion