PopCornFX purchased content watermarked

Votes
0

Product:
iClone 7

Version:
7.2

Status:
Closed

Issue 3704

PopCornFX purchased content watermarked

I have just installed the latest updates to iClone, 3DXChange and Character Creator. I have also installed the PopCornFX plugin and the assorted files that I purchased.

All of the content is Watermarked, and then tagged as "Trial"

OS: Windows 10

Attachment:

popcorn watermarks.png

5
1662

Bug Contents PopcornFX

Submitted bywires 2017/12/21 15:18:58

COMMENTS (5)

Feedback Tracker Admin 2017/12/22 03:49:49

Thank you for your feedback

We sincerely apologize for any inconvenience the watermark issue has caused you. 
We have fixed this issue now.  To receive the updated pack, please re-launch your iClone 7 and to re-apply the content pack.  If you still see the watermark, then select main menu "Help > Content Activation" to activate the contents.  
*Note: the verification requires an internet connection.

Reallusion

xxwindtalkerxx 2017/12/21 18:31:55

Same problem?maybe learning tools is only for purchase?i'm very disappointed

wires 2017/12/21 16:08:12

After the comment by Pixtim I checked, and I also do not have any watermarks on the content from the 40 Effects pack. Everything else is however still watermarked and unusable.

Pixtim 2017/12/21 15:55:40

sorry I said something stupid ... I spoke too fast. In fact I have the watermark everywhere except on the pack of 40 effects

Pixtim 2017/12/21 15:40:57

i've got the problem too, but only on the SuperTools....