Hi there! One thing I came to know, firstly Clip Studio paint consumes big chunk of Ram in itself when Cartoon animator connects with it, they become more ram hungry, I think this is the reason for crashing, although I have 16gb Ram installed. Secondly, When the bone name and the sprite name doesn't match, I assume it may add to the cause... Otherwise when cartoon animator works all alone it gives tremendous result...
Hi Zulkifl, After the crash, is there no crash dump in the following path? %APPDATA%\CartoonAnimator\CrashDump If not, you can also check this path: C:\Users\%UserName%\AppData\Local\CrashDumps Or could you provide your project for our developers to investigate? Allen Reallusion
Hi, Yes, the issue still exists, previously you had advised to generate crash dump, but i was unable to generate crash dump files... Thankyou
Hi Zulkifl, Did this issue still exist? We need more information in order to help you. Allen Reallusion
Thanks for your reply and feedback. Please provide your crash dump file to help us identify the problem. Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump. https://ftp.reallusion.com/reallusionsupport/CTA5_WER_Crash_Dump.zip Please provide your ctProject file to help us identify the problem. You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private. Allen Reallusion