Votes
0
Product:
Character Creator 4
Version:
4.23
Status:
Active
Issue 10602
Packager/Verify - problem
Hello,

I've been selling items since CC3. There everything went without a problem.
In CC4 the Packager/Pack works without any problem, but I have a problem with the Verify tab. Even though I have already uploaded a number of items to the Content Manager via CC4, not a single item is displayed in the Verify folder for checking/downloading, and not in any of the subdirectories. I have checked filters, tried refresh on everything that worked, and reinstalled CC4. Nothing helped.
Do you know where the problem could be?

My items that are on sale are here:
https://marketplace.reallusion.com/character-creator/author/remark3dcz

But I don't see any uploaded via CC4 in Packager/Verify
(They are only in Packager/Pack, which I prepared and uploaded to Content Manager)

Here is a screenshot

Thank you very much for your help and have a nice day
Martin Reznicek
RM3D
OS: Windows 11
Attachment:
  • Snímek obrazovky 2023-06-19 201408.jpg
  •  1
  •  208
Content Manager
Submitted byReMark3Dcz Jun 19, 2023
1
COMMENTS (1)
ReMark3Dcz Jun 19, 2023 
Hello,

The problem has been solved.
After restarting the menu items 

Help/Activate Purchased Items
Help/Active Entire Library

And the next restart of CC4, the items appeared again.
(I don't know if it was that, because I tried "refresh" on the drive, but it helped)
Please ignore the previous query

Thank you and have a nice day
1