PSD import crashes - Feedback Tracker

Votes
0

Product:
Cartoon Animator 4

Version:
4.11

Status:
Not Reproducible

Issue 6479

PSD import crashes

When I try to import PSD, CTA4 crashes

OS: Mac OS 10.13

Attachment:

2
1657

Bug Pipeline (PSD, SWF)

Submitted byremediiproductions 2019/11/29 04:02:10

COMMENTS (2)

Feedback Tracker Admin 2019/12/09 08:07:49

Hi remediiproductions,

I hope you will be able to provide the information.

Allen
Reallusion

Feedback Tracker Admin 2019/11/29 09:57:28

Thank you for your feedback.

Please provide your ".PSD" file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Allen
Reallusion