Votes
0
Product:
iClone 7
Version:
7.71
Status:
Closed
Issue 6684
PNG on a Plane with strange Gap
Hello RL,

I don,t know when this effect starts but today we find a strange GAP between the alpha mask and the content in a PNG-PLANE.
We tested it with all programs like Adobe Illustrator Photoshop, Edraw infographic Xara and Gimp as well as with many other painting/vector programs.
the project file is attached and on the screen, you can see the "ghosty" lines behind the letters. they should not appear there just the simple letters.
Many thanks for a helpful answer :-)

This happens ONLY if we do these steps
create a PNG in one of the named programs above and DRAGE & DROP the image with the RIGHT MOUSE BUTTON pressed in the Iclone-Scene!!!
(so the plane autofits )

POSSIBLE WORKAURROUND BUT NOT PERFECT :
Set the alpha Threshold between 20-50 ( test a bit to see much more cleaner and sharper results )
OS: Windows 10
Attachment:
  • iClone 7 - Starnge_Gap_PNG_PLANE.iProject _.png
  •  3
  •  870
Bug
Submitted by2IDs media:design Feb 18, 2020
1
COMMENTS (3)
Feedback Tracker Admin Feb 26, 2020 
Hi 2IDs media:design,

If it happen again,please let me know.Thanks.

Molly
Reallusion
2IDs media:design Feb 25, 2020 
Hello Molly,

after I open a complete NEW Scene the effect of ghost pic behind the plane was gone.....very strange..... I attached the project for testing.
Perhaps the pc had a bad day :-)  Have a relaxed week and many thanks for the quick response.
Feedback Tracker Admin Feb 20, 2020 
Hi 2IDs media:design,

When I load your project to iClone，the texture is missing.Can you provide your texture and mov to us?

Molly
Reallusion
Attachment:
  • 51.jpg
1