Nvidia GeForce GTX Titan & Nvidia GeForce GTX Titan Black

Votes
0

Product:
iClone 7

Version:
7.9

Status:
Assigned

Issue 7768

Nvidia GeForce GTX Titan & Nvidia GeForce GTX Titan Black

I have multiple GPUs, both Nvidia GeForce GTX Titan and Nvidia GeForce GTX Titan Black. Drivers are up to date. They both worked with the Iray render 1.41. Like the other posts, the GPUs show up in the hardware settings but when previewing or rendering, it says GPU- None and doesn't use them. Thanks

OS: Windows 10

4
1001

Iray Render

Submitted byIz3D 2021/03/31 17:36:21

COMMENTS (4)

Iz3D 2021/04/02 21:12:07

I tried to render in Iray in Character Creator and the same thing happens. I rendered something in another 3d program using Octane render and it renders fine using all GPUs, so I don't think its the GPUs.

Feedback Tracker Admin 2021/04/08 00:51:12

Hi Iz3D,

I'm glad to hear it.If you have any problem,please let me know.Thanks.

Molly
Reallusion

Iz3D 2021/04/07 11:47:03

That worked! Thanks so much!

Feedback Tracker Admin 2021/04/07 07:21:38

Private Comment

Feedback Tracker Admin 2021/04/07 04:00:20

Hi Iz3D,

We'll release a hotfix version as soon as possible,and then try it again.Thanks.

Molly
Reallusion

Iz3D 2021/04/06 14:01:06

Thanks for the reply. If there ends up being no solution. Is there a way to roll back my iclone, iray and plugins to the previous version? Id like to still be able to use Iray since i spent alot on the plugin and materials. Also its part of my workflow at my job. I noticed in the Reallusion Hub there is no way to reinstall previous versions. Thanks.

Feedback Tracker Admin 2021/04/06 09:56:24

Hi Iz3D,

I'm very sorry,we know just now that the new version of Iray SDK don't support Titan.If we have a solution,we'll let you know immediately.

Molly
Reallusion

Iz3D 2021/04/06 09:16:19

Im using Iray version 1.42. This version is not working. Version 1.41 worked fine. After the update Iray stop using my GPUs for rendering.

lianchiu 2021/04/06 03:08:54

could you try to update to Iray 1.42 to see if still has issue?
Have you tried these GPUs were working in Previous version success Iray rendering?

Iz3D 2021/04/01 09:52:57

Hey,
Here is my log info. It was too long to post at once, so I pasted it to a notepad and screen shot it in order. Thanks

Attachment:

1.png
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lianchiu 2021/04/01 04:39:44

could you copy the log information?

Attachment:

Screenshot 2021-04-01 123909.png

Iz3D 2021/03/31 17:44:06

Here are some screenshots of the issue, thanks

Attachment:

Screenshot (1).png
Screenshot (2).png