Not running on my windows - Feedback Tracker

Votes
0

Product:
Character Creator 3

Version:
3.11

Status:
Closed

Issue 6289

Not running on my windows

Hi

I install on Windows 10 (1903) but Not Running.

(My Graphic Card 1050)

Please Help Me.

OS: Windows 10

Bug

Submitted byerfunism75 2019/09/28 07:10:03

COMMENTS (2)

Feedback Tracker Admin 2019/10/23 10:49:53

Hi, erfunism75,

Nvidia has released the 440.97 Game Ready driver On 2019.10.22, which have fixed the issue that will cause iClone 7 and CC 3 to crash while launching. However, the Studio driver have not update yet. For users who use Studio driver, might want to switch to the 440.97 Game Ready driver, or wait until the next Studio driver release.

Since this fix was made in the driver level, no iClone or CC updates are needed. Thank you for your patience to wait for such a long time.

Regards,
Donnie
Reallusion

Feedback Tracker Admin 2019/10/02 08:32:33

Hi, erfunism75,

Please check this issue and see if this is your case?
https://www.reallusion.com/FeedBackTracker/Issue/iClone7-CC3-don-t-launch-after-nVidia-driver-update

If your nVidia driver is 436.02 or above, please roll back your display driver to either the 431.60 game ready driver or the 431.70 studio driver for now, they will all work. We have reported this issue to nVidia and are working on it to find a solution.

For more information about this issue, please read the following links to check the ongoing status:

https://forum.reallusion.com/419954/IMPORTANT-Nvidia-Graphics-Driver-43602-Issues?PageIndex=1
https://www.nvidia.com/en-us/geforce/forums/discover/310926/nvidia-drivers-43602-crashes-in-games-after-upda/

Regards,
Donnie
Reallusion