Hi smartboy6156, I hope you will be able to provide the information. Allen Reallusion
Hi, smartboy6156, Please capture a screen video to illustrate your operation, and find the log file of the Reallusion Hub from here: C:\Users\%username%\Documents\RLLauncher.log Please attach the log file and put the link to the video in your next comment to help us identify the problem. Reallusion