Not accept the textures maps and disappear some props from the scene menu

Votes
0

Product:
iClone 7

Version:
7.91

Status:
Not a Bug

Issue 7805

Not accept the textures maps and disappear some props from the scene menu

I have closed the eyes of the avatars and props itens in the Scene menu and renderized the plants.
Then I have closed the plants itens in the Scene menu and renderized the props and the avatars.
When I finished, the avatars appeared without right textures collors in the skin and eyes and hair. I noticed that the cloth had lost the original collors too.
I tried reiniciate 3 times the software Iclone 7, then I have made the uninstal and instal the Iclone 7.
I have tried to send the avatars from CC3, but I didn't had sucess. CC3 is OK, but Iclone does not accept and is still without inserting the textures map. Some props disappear from the scene menu.

OS: Windows 10

Attachment:

Iclone 01.png
Iclone 02.png
Iclone 03.png
Iclone 04.png

Bug Contents Visual

Submitted byvalterbrito 2021/04/12 02:18:01

COMMENTS (2)

valterbrito 2021/04/13 12:22:44

Yes, as we have more Iclone softwares,  it was possible fix it compairing the configuration differences. I have sent you that we observed that configuration.
You should insert a default command for better and quick returnning configuration. Thanks

Feedback Tracker Admin 2021/04/13 10:53:43

Hi,

Please check the setting in Preference > Real-time Render Options > Max Texture Size, 
I guess the value in your iClone is "1x1", please set as 1024 x 1024 (or higher) to see if it work normally.
PS. "1x1" is usually used when you need to save a lot of computer resources for render .


Sincerely,
Joanne
Reallusion