Votes
0
Product:
Character Creator 3
Version:
3.42
Status:
Active
Issue 8003
Not Responding when Edit Mesh - Editing Element
Good morning. Having an issue with the program freezing and crashing when editing shoe elements.

Able to create accessory and scale shoe to size, but when I select edit mesh and select element program freezing and is not responsive. Tried uninstalling smart gallery and reopening program but to no avail.
OS: Windows 10
  •  1
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Bug
Submitted byrodravian.murray Jul 11, 2021
1
COMMENTS (1)
Feedback Tracker Admin Jul 14, 2021 
Hi rodravian.murray,

Thanks for your feedback.
The accessory mesh edit and element section is work normal for me, so we need more information to clarify the issue.
Please provide your project or your shoe model to us.
And it would be more helpful if you attached a video of the workflow.
If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private. 
Your help is highly appreciated.

Thanks

Melvin
Reallusion.
1