No Sound After iClone 7.82 Update

Votes
1

Product:
iClone 7

Version:
7.82

Status:
Assigned

Issue 7319

No Sound After iClone 7.82 Update

The sound doesn't play for voice or background sound since I updated to iClone 7.82. If I record a video file from within iClone 7.82 and play the video file I can hear the voice and sound that is export with the video but I can't hear the sound when played in the Timeline. This was working before I update to iClone 7.82.4515.1

OS: Windows 10

Attachment:

Bug

Submitted bywsessoms 2020/10/02 17:19:45

COMMENTS (2)

wsessoms 2020/10/08 03:21:14

The problem is resolved. It was a setting in Windows 10; Application sound setting that was muted. Once unmuted everything worked properly.

Thank you,

Feedback Tracker Admin 2020/10/08 03:28:22

Hi wsessoms,

I'm glad to hear it.Thanks.

BR,
Reallusion

Feedback Tracker Admin 2020/10/07 00:51:17

Hi wsessoms,

Thank you for your feedback.Did you set project volume to mute?Please go to Edit menu,choose Project Settings,check Global Sound Settings section.

Molly
Reallusion

Attachment:

6.jpg