Votes
0
Product:
iClone 8
Version:
8.52
Status:
Not Reproducible
Issue 11679
Navigation Control Preferences Not Saving
I created custom navigation controls that worked initially, but now when I close and reopen the project, my preferences reset to default. I created the following navigation settings: keyboard = none + orbit = MMB; and keyboard = none + pan = RMB, but now I am unable to get that configuration to even work at all.
OS: Windows 10
  •  3
  •  69
Bug
Submitted bytomelissaconway Dec 6, 2024
1
COMMENTS (3)
tomelissaconway Feb 27, 2025 
Oh, hey. Someone finally got back to me. I didn't see this because I had given up on getting a response. Of course it's still an issue. It didn't magically fix itself, although I don't care about this issue anymore because now I have an even worse issue that I also don't expect to get an answer for in time for it to actually help. I hope you're doing well, Jasmine, because I'm guessing you guys are overwhelmed with work! Take care of yourself, and just go ahead and close this ticket. Thanks.
Feedback Tracker Admin Feb 4, 2025 
Hi Tomelissaconway,

We would like to follow up and check if you are still experiencing this issue.
If the issue persists, could you provide system information file to us?

Best Reguard
Jasmine
Reallsuion
Feedback Tracker Admin Jan 3, 2025 
Hi Tomelissaconway,
Sorry for the delayed response.
We are unable to reproduce the issue on our end. If you continue to experience the same problem, please provide your system information file to help us identify the issue. Kindly attach the file in your next reply. If the file size exceeds 10MB, you can use cloud services such as Google Drive, Dropbox, or OneDrive to share the file and include the link in your response. You can also use the Private Comment option if you wish to keep it confidential.

Your assistance is greatly appreciated.

Best Reguard
Jasmine
Reallsuion
1