My files keeps crashing - Feedback Tracker

Votes
0

Product:
iClone 7

Version:
7.93

Status:
Active

Issue 8278

My files keeps crashing

My files keep crashing after I hit play after adding motion to an object.

I’ll google crash files in the morning to figure out how to sent those

OS: Windows 10

Attachment:

4C11C5EE-36BA-41F8-8361-DE035EF1A1F7.jpeg

6
2196

Bug Pipeline (Export/Import)

Submitted byandrew.genaille 2021/12/20 09:06:24

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COMMENTS (6)

andrew.genaille 2021/12/29 03:41:52

I can do that;  sorry for the late response;  our area is having fun weather patterns so didn’t have power for the computer for awhile.

Feedback Tracker Admin 2021/12/29 04:10:09

Hi andrew.genaille,

It's really troublesome without electricity.We appreciate that you are willing to help us.

Molly
Reallusion

Feedback Tracker Admin 2021/12/29 01:08:11

Hi andrew.genaille,

Can you provide your project file to us?

Molly
Reallusion

Feedback Tracker Admin 2021/12/22 01:44:14

Hi andrew.genaille,

Thank you for your feedback.Please provide your project file or Avatar file to help us identify the problem.You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.Your help is highly appreciated.

Molly
Reallusion

andrew.genaille 2021/12/20 20:07:39

https://youtu.be/7rIMPeewzZw

andrew.genaille 2021/12/20 19:31:36

i've used the data system information extraction found on another bug report.

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