Hi G-Highlander, I hope you will be able to provide the information. Reallusion.
Thank you for your feedback. Please provide your "ctProject" to help us identify the problem. You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3750" in the email title to feedbacktrackeradmin@reallusion.com. Your help is highly appreciated. Reallusion