Hi,
I changed some bone mapping please see the video:
https://youtu.be/U836M5pawmc

I only put the JawRoot in "Jaw" category, because it is only for "Jaw Rotate and Move".
The other jaw bones (under JawRoot), I put them to "Face", Face bones are for Muscle panel.

You can get more information from the online manual: (Especially the note in No.3, refer the attached image )
https://manual.reallusion.com/3DXchange_7/ENU/Default.htm#3DXchange_7/Pipeline_7.0/04_Modify_Page/Character_Section/Mapping_Facial_Bones.htm

Hope this information is helpful to you,
Joanne

Could you provide your fbx file in private post?
It might be the current design that a bone can only assign to one category (Facial Bone or Jaw Bone), if it is as I described, I will pass this info & your file to the dev. team to discuss this design.

Thank you,
Joanne

Hi dangerdonaghey,

Can you provide your FBX and character file to us?If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.