Votes
0
Product:
3DXchange 7
Version:
7.81
Status:
Assigned
Issue 8168
Merge Identical is not working
The merge identical button in 3DXchange is not working. I contacted two reps about it, and the second one suggested I report it here.
OS: Windows 10
  •  4
  •  728
Bug
Submitted byfpsubscriptions Oct 9, 2021
1
COMMENTS (4)
fpsubscriptions Nov 23, 2021 
Yes, here's a link to one file. The box is greyed out with with every file I've tried.

https://www.dropbox.com/sh/bzvzxa0cybbn73h/AAAdg2JybPXKdmGrfifzHWYya?dl=0
Feedback Tracker Admin Nov 24, 2021 
Hi fpsubscriptions，

I have got it.Thnaks.

Molly
Reallusion
fpsubscriptions Nov 15, 2021 
No luck. My screen looks exactly like yours on left. On the right, the button is greyed out...
Feedback Tracker Admin Nov 23, 2021 
Hi fpsubscriptions，

We need your file to identify the problem.Can you provide it to us?

Molly
Reallusion
Feedback Tracker Admin Nov 16, 2021 
Hi fpsubscriptions，

Can you provide your file to us?If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion
Feedback Tracker Admin Nov 15, 2021 
Hi fpsubscriptions，

Can you try it again?

Molly
Reallusion
Feedback Tracker Admin Oct 25, 2021 
Hi fpsubscriptions，

It workd for me.Please see the attachment,and you can see more in online manual:
https://manual.reallusion.com/3DXchange_7/ENU/Default.htm#3DXchange_7/Pipeline_7.0/04_Modify_Page/Node_Section/Merging_Identical.htm?Highlight=Merge%20Identical

Molly
Reallusion
Attachment:
  • 20211025_174753.gif
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