I just downloaded CC trial, and it will not start. Program freezes when I launch it. I am operating on twin nvidia 3080 GPU cards and a Ryzen 9 processor. Excited to give this a try, but need to be able to actually launch the program to do that. Please help.
OS Name Microsoft Windows 10 Pro Version 10.0.19043 Build 19043 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-B4ME01T System Manufacturer Puget Systems System Model X570S AERO G System Type x64-based PC System SKU Default string Processor AMD Ryzen 9 5900X 12-Core Processor, 3701 Mhz, 12 Core(s), 24 Logical Processor(s) BIOS Version/Date American Megatrends International, LLC. F2, 7/8/2021 SMBIOS Version 3.3 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Gigabyte Technology Co., Ltd. BaseBoard Product X570S AERO G BaseBoard Version x.x Platform Role Desktop Secure Boot State Off PCR7 Configuration Binding Not Possible Windows Directory C:\windows System Directory C:\windows\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "10.0.19041.1503" User Name DESKTOP-B4ME01T\steve Time Zone Eastern Standard Time Installed Physical Memory (RAM) 64.0 GB Total Physical Memory 63.9 GB Available Physical Memory 55.8 GB Total Virtual Memory 73.4 GB Available Virtual Memory 60.5 GB Page File Space 9.50 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware No Hyper-V - Data Execution Protection Yes
Name NVIDIA GeForce RTX 3080 PNP Device ID PCI\VEN_10DE&DEV_2206&SUBSYS_146710DE&REV_A1\4&2283F625&0&0019 Adapter Type NVIDIA GeForce RTX 3080, NVIDIA compatible Adapter Description NVIDIA GeForce RTX 3080 Adapter RAM (1,048,576) bytes Installed Drivers C:\windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bdd56dff892c74e4\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bdd56dff892c74e4\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bdd56dff892c74e4\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bdd56dff892c74e4\nvldumdx.dll Driver Version 30.0.15.1109 INF File oem82.inf (Section072 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 3840 x 2160 x 59 hertz Bits/Pixel 32 Memory Address 0xFB000000-0xFBFFFFFF Memory Address 0xD0000000-0xDFFFFFFF Memory Address 0xE0000000-0xE1FFFFFF IRQ Channel IRQ 4294967250 Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPSI.INF_AMD64_BDD56DFF892C74E4\NVLDDMKM.SYS (30.0.15.1109, 40.34 MB (42,299,864 bytes), 1/10/2022 11:40 AM)
Name NVIDIA GeForce RTX 3080 PNP Device ID PCI\VEN_10DE&DEV_2206&SUBSYS_146710DE&REV_A1\4&37AEC4FC&0&001A Adapter Type NVIDIA GeForce RTX 3080, NVIDIA compatible Adapter Description NVIDIA GeForce RTX 3080 Adapter RAM (1,048,576) bytes Installed Drivers C:\windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bdd56dff892c74e4\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bdd56dff892c74e4\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bdd56dff892c74e4\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bdd56dff892c74e4\nvldumdx.dll Driver Version 30.0.15.1109 INF File oem82.inf (Section072 section) Color Planes Not Available Color Table Entries Not Available Resolution Not Available Bits/Pixel Not Available Memory Address 0xF9000000-0xF9FFFFFF Memory Address 0xB0000000-0xFEC02FFF Memory Address 0xC0000000-0xC1FFFFFF I/O Port 0x0000E000-0x0000E07F IRQ Channel IRQ 4294967251 Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPSI.INF_AMD64_BDD56DFF892C74E4\NVLDDMKM.SYS (30.0.15.1109, 40.34 MB (42,299,864 bytes), 1/10/2022 11:40 AM)
Just did a clean install of my dual 3080 drivers. See attached screen capture. I clean installed the 511.65 studio driver. Still freezing after the trial splash screen is closed.
Attachment:
Clean Install.jpg
stevehaiman
Just tried starting CC 3 from safe mode. Starts and then freezes after trial splash screen.
stevehaiman
Just uninstalled everything (all reallusion trial products) and reinstalled. CC3 still freezes/crashes on startup. I get the splash screen, it asks me if I want to load a prior project, I answer cancel, and then program shows avatar and freezes.
stevehaiman
Just updated video drivers to latest Nvidia studio version. Program still freezes on load.
1
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