Import Audio does not work, no sound

Votes
2

Product:
CrazyTalk 8

Version:
8.1

Status:
Active

Issue 790

Import Audio does not work, no sound

The sound import use to be working. But now it does not work at all. I can play the sound on my QuickTime outside CT8, but within CT8 it plays no sound at all. I imported old sounds that worked before in previous productions, and they don't work either in my NEW production.
If I open an old production, then I will hear the sound. But not if I make a new production, by either using that old sound, or new sound, nothing works.
I have the latest version of CT8.
Using Windows 10 on MSI GT60 laptop with 24 GB ram. SSD disc. Grafic Geforce GTX 670M 3GB GDDR5

I have re-installed CT8 without any success!
Please help.

OS: Windows 10

Attachment:

2
3317

Bug

Submitted bycurt.larsson Nov 1, 2016

COMMENTS (2)

curt.larsson Feb 4, 2017

I have sent you an email with information, did you receive it?

Feedback Tracker Admin Nov 2, 2016

Thank you very much for your feedbacks.

Could you please provide the projects of your old production and a new production so we can try to repeat it? If could, please send your projects to feedbacktrackeradmin@reallusion.com, may use cloud services such as Dropbox or OneDrive to make the project file available to us.

Your generous help are highly appreciated.

Reallusion