No problem so far this morning with the failed undo :)
iClone has the same error now :(
Could the problem be some connection between Smart Gallery and the software. Can some antivirus or something else stops it from connecting? One day I started the programs and the smart gallery was gone. I need this fix ASAP as it is affecting my production :( Please help... Carole
Hi cthobault, Hi cthibault777, Did it happen in some step or randomly?If in some step,please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.Your help is highly appreciated. Molly Reallusion
Something is going on, this morning I started CC3 and it said: 'Failed to initial Smart Gallery, local database not connected. Please contact Reallusion Support, error = 6' I restarted the program 3 times and than I even restarted my comp. Still saying no gallery :( Carole Thibault
Yes it worked fine before. I uninstalled both iClone and CC3 and re installed them to no avail. This morning I uninstalled Both Gallery and reloaded them and still can see my Gallery :( What is Error 6????
Hi cthibault777 Did Smart Gallery work before? And do you still get this message now? If so, please try to uninstall Smart Gallery then install it back via Reallusion Hub to make sure you get the match version of both application. After reinstalling Smart Gallery, please check whether it work or not. Please feel free to contact us if your problem's not resolved. Thank you Tina
I am having the same problem, it says : Failed to record undo etc... This is happening in CC3 Help please
Hi cthibault777, Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.Your help is highly appreciated. Molly Reallusion
Hi Lemfrancia, Thanks for your feedback. Can you tell us detail about your steps, which will let you get the "Failed to record" message? Melvin Reallusion.