Votes
0
Product:
iClone 7
Version:
7.6
Status:
Closed
Issue 6228
Iclone 7 hangs up by itself.
My Iclone 7 is hanging up by itself. Already updated and continues with the same problem.
OS: Windows 10
  •  3
  •  1270
Bug
Submitted byprcampanele
1
COMMENTS (3)
Feedback Tracker Admin
Hi, prcampanele,

Nvidia has released the 440.97 Game Ready driver On 2019.10.22, which have fixed the issue that will cause iClone 7 and CC 3 to crash while launching. However, the Studio driver have not update yet. For users who use Studio driver, might want to switch to the 440.97 Game Ready driver, or wait until the next Studio driver release.

Since this fix was made in the driver level, no iClone or CC updates are needed. Thank you for your patience to wait for such a long time.

Regards,
Donnie
Reallusion
prcampanele
This will not be possible. Because I have applications and renderers, which need updated drives to work.
Feedback Tracker Admin
Hi, prcampanele ,

Please check this issue and see if this is your case?
https://www.reallusion.com/FeedBackTracker/Issue/iClone7-CC3-don-t-launch-after-nVidia-driver-update

If your nVidia driver is 436.02 or above, please roll back your display driver to the previous 431.60 for now, we are working on it to find a solution.

For more information about this issue:

https://www.nvidia.com/en-us/geforce/forums/discover/310926/nvidia-drivers-43602-crashes-in-games-after-upda/

https://forum.reallusion.com/419954/IMPORTANT-Nvidia-Graphics-Driver-43602-Issues?PageIndex=1

Regards,
Donnie
Reallusion
1