ICLONE freezes (does not respond) and closes itself

Votes
0

Product:
iClone 7

Version:
7.81

Status:
Not Reproducible

Issue 7262

ICLONE freezes (does not respond) and closes itself

Every time I make a copy of these blocks (view image), ICLONE freezes (does not respond) and closes itself.

OS: Windows 10

Attachment:

Iclone.jpg

Bug

Submitted byVeneris 2020/09/12 20:04:00

COMMENTS (3)

Feedback Tracker Admin 2020/12/03 06:05:33

Hi Veneris,

Can you try again in iClone v7.83?Thanks.

Molly
Reallusion

Feedback Tracker Admin 2020/10/05 02:27:23

Hi Veneris,

Can you provide your project file and crash dump file to us?

Molly
Reallusion

Feedback Tracker Admin 2020/09/28 06:44:19

Hi Veneris,

Thank you for your feedback.Please provide your project file and crash dump file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Download the zip file with the link below, inside the zip you can find the description about how to generate the startup log and crash dump.
https://drive.google.com/file/d/10LLfXMh94JEFT2CK4hD9ejpsuzwnAq7l/view

Your help is highly appreciated.

Molly
Reallusion