Failed to open project - Feedback Tracker

Votes
3

Product:
Cartoon Animator 4

Version:
4.21

Status:
Assigned

Issue 7018

Failed to open project

Steps to produce the issue :

1 - File ----> Open Project
2 - Chose my previously saved project.
3- Loaded the project with the message error, but without the Timeline
4 - Can't edit or change anything
5- when I click on the Project CAMERA timeline it crashes .

Please help!

I Lost hours of work!

OS: Windows 10

7
3673

Bug Pipeline (PSD, SWF)

Submitted bynabil.sellami.email 2020/07/07 22:59:35

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COMMENTS (7)

Feedback Tracker Admin 2021/11/16 01:14:39

Hi nabil.sellami,

Did this issue still exist?
We need more information in order to help you.

Allen
Reallusion

Feedback Tracker Admin 2020/07/13 07:45:45

Thank you for your feedback.

Please provide your ".ctProject" file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Allen
Reallusion

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