Votes
0
Product:
Character Creator 3
Version:
3.3
Status:
Not Reproducible
Issue 7145
Failed to load the file.
Whenever I open the program, no scene loads. It gives me options to morph a character that is in the scene but there's nothing but a blank white screen. If I try to load a new character, like the "IBL Sunset", or just a regular base character, I get an error that says "Failed to load the file." I checked my drivers and they're all up to date.

Specs,
-Windows 10 64bit Home Premium
-Graphics Card: Nvidea Geforce GTX 960
-Processor: i5 3.3Ghz Quadcore
-Ram: 16GB
-Storage: 50GB+ with the program installed
OS: Windows 10
Attachment:
  • Character Creator3.PNG
  • Failed to load the file.PNG
  • Error Code.PNG
  •  1
  •  1057
Bug
Submitted bywhite.josh91
1
COMMENTS (1)
white.josh91
I found a fix. Going into Nvidia control panel and restoring all settings to default did the trick.
1