Hi, Dorothy, That's great, thank you for let us know. Donnie Reallusion
This has been resolved. It was a version issue.
Hi, Dorothy, Please provide the content or project that have caused the issue to help us identify the problem. Attach those files in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private. Your help is highly appreciated. Donnie Reallusion