Workaround: Pick character then replace the same character, the character's eyes will be in the correct position. 1. Import character. 2. Pick character. 3. File > Import model > Select the same character. Reallusion
Thanks for your help. The issue you mentioned has been verified and we will try to fix it in coming 3.1 patch. Reallusion
Thank you very much for your feedback. The issue you mentioned can't be reproduced in our test environment. Please try to list your working steps as detailed as possible. Please also provide your project file for further checking. You can use cloud services such as Dropbox or OneDrive to make the file available to us and email the link to feedbacktrackeradmin@reallusion.com. Your help is highly appreciated. Reallusion