Votes
1
Product:
iClone 7
Version:
7.91
Status:
Assigned
Issue 7854
Eyes and New Hair issues in iRay
It seems that eyes and hair have a visual bug when rendering in iRay that causes the texture behind the hair to go invisible and the eyes to go black if the characters are away from the 0,0 position.

See the images attached.
OS: Windows 10
Attachment:
  • download.png
  • download (1).png
  •  3
  •  869
BugIray RenderVisual
Submitted byFallenNInja Apr 24, 2021
1
COMMENTS (3)
FallenNInja May 31, 2021
Private Comment
Feedback Tracker Admin Jun 2, 2021 
Hi edwin.martinez1994,
 
I have got it.Thanks.There is a workaround,you can transfer character to another location.

Molly
Reallusion
Attachment:
  • 70.jpg
Feedback Tracker Admin May 31, 2021 
Hi Freddymusic,

Can you provide  project file to help us identify the problem? If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment.
You can use Private Comment if you want to keep it private.

Molly
Reallusion
Feedback Tracker Admin May 21, 2021 
Hi edwin.martinez1994,

Can you provide project to us?

Molly
Reallusion
1